Last updated: 10 September 2026

This Privacy Policy explains how WRITEWAVE PRIVATE LIMITED collects, uses, shares and protects personal data when you visit shop.writewaveco.com, create an account, purchase eBooks or otherwise use our services. By using the website, you acknowledge this Privacy Policy.

Interpretation and Definitions

Capitalised terms have the meanings below, whether used in the singular or plural.

  • Account means an account created to access the Service or parts of it.
  • Company, “we”, “us” or “our” means WRITEWAVE PRIVATE LIMITED, GST No. 06AAECW5463A1ZJ, registered at Shope LG-31A, Next Door, BPTP Sector 76, N.T.P.C./Sector-10, Faridabad, Ballabgarh, Haryana, India 121004.
  • Cookies are small files stored on your device by a website.
  • Device means a computer, mobile phone, tablet or other device used to access the Service.
  • Personal Data means information relating to an identified or identifiable individual.
  • Service means the Website and the digital-book services offered through it.
  • Service Provider means a person or organisation that processes information for us or helps us operate the Service.
  • Usage Data means information collected automatically from use of the Service.
  • Website means WriteWave Books at https://shop.writewaveco.com.
  • You means the individual or legal entity accessing or using the Service.

Collecting and Using Your Personal Data

Personal Data

We may ask you to provide information needed to identify or contact you, fulfil an order or support your account. This may include:

  • Name and email address.
  • Phone number.
  • Billing address, city, state and postal code.
  • Account and login information.
  • Order, invoice, transaction and refund information.
  • Messages and information you submit to customer support.
  • Usage Data.

Payments may be processed by third-party payment service providers. We do not intentionally store your complete card, bank-account or UPI credentials. We may receive transaction identifiers, payment status and other details needed to confirm or refund an order.

Usage Data

Usage Data may be collected automatically and may include your IP address, browser type and version, device type, operating system, pages visited, visit date and time, time spent on pages, referring pages, unique device identifiers and diagnostic or security logs. When you use a mobile device, we may also receive mobile browser, device and operating-system information.

Cookies and Similar Technologies

We use cookies and similar technologies to operate and secure the Website, keep you signed in, remember your choices, maintain your shopping cart and understand how the Service is used.

  • Essential cookies: session cookies required for login, checkout, fraud prevention and core site functions.
  • Preference cookies: persistent cookies that remember choices such as login or display preferences.
  • Cookie-notice cookies: persistent cookies that record your cookie choices.
  • Analytics technologies: tools that help us measure traffic and improve performance, where permitted.

You can instruct your browser to refuse or delete cookies. Some parts of the Service may not work correctly if essential cookies are disabled.

How We Use Personal Data

  • To provide, maintain, secure and monitor the Service.
  • To create and manage your Account.
  • To process purchases, payments, invoices, refunds and access to purchased eBooks.
  • To contact you about orders, Account activity, service changes and security notices.
  • To respond to enquiries and manage support requests.
  • To send offers or marketing communications where you have consented or where otherwise permitted; you may opt out at any time.
  • To analyse usage trends and improve our catalogue, Website, products, marketing and customer experience.
  • To prevent fraud, misuse and other unlawful activity and comply with legal obligations.
  • To evaluate or complete a merger, restructuring, financing, sale or transfer of all or part of our business.

How We Share Personal Data

We do not sell or rent your Personal Data. We may share limited information:

  • With Service Providers supporting hosting, payments, email delivery, analytics, security, accounting and customer service.
  • With affiliates or business partners where necessary to provide a requested service and subject to appropriate safeguards.
  • During a proposed or completed business transaction such as a merger, acquisition or sale of assets.
  • With courts, regulators, law-enforcement agencies or other authorities when required by law or reasonably necessary to protect rights, safety and security.
  • For another purpose with your consent.

Retention of Personal Data

We retain Personal Data only for as long as needed for the purposes described in this Policy, including providing digital purchases, meeting tax and accounting requirements, resolving disputes, preventing fraud and enforcing agreements. Usage Data is generally retained for a shorter period unless it is needed for security, service improvement or legal compliance. When information is no longer required, we take reasonable steps to delete or anonymise it.

Transfer of Personal Data

Our Service Providers may process information in locations outside your state or country. Where such transfers occur, we take reasonable steps to require appropriate security and confidentiality protections and to handle Personal Data consistently with this Policy and applicable law.

Your Rights and Deletion Requests

Subject to the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025 and other applicable law, you may request access to a summary of your Personal Data, correction or completion of inaccurate data, withdrawal of consent, deletion of data that is no longer required, and grievance redressal.

You may update certain Account information after signing in. To exercise other rights, email business@writewaveco.com. We may need to verify your identity. Some information may be retained where a legal obligation or other lawful basis requires it.

Disclosure Required by Law

We may disclose Personal Data in good faith where reasonably necessary to comply with a legal obligation or valid government request, protect the Company’s rights or property, investigate possible wrongdoing, protect users or the public, or defend against legal claims.

Security of Personal Data

We use reasonable technical and organisational safeguards designed to protect Personal Data from unauthorised access, misuse, alteration, disclosure or loss. No internet transmission or electronic-storage method is completely secure, so absolute security cannot be guaranteed.

Children’s Privacy

Under Indian data-protection law, a child is generally an individual under 18 years of age. We do not knowingly process a child’s Personal Data without verifiable consent from a parent or lawful guardian where required. We do not knowingly use children’s Personal Data for behavioural monitoring or targeted advertising. If you believe a child has provided Personal Data without appropriate consent, please contact us so we can review and, where required, delete it.

Links to Other Websites

The Service may link to websites not operated by us. Their privacy practices are governed by their own policies. We recommend reviewing the privacy policy of each third-party site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised Policy will be posted on this page with a new “Last updated” date. Material changes may also be communicated by email or a prominent Website notice where appropriate. Changes take effect when posted unless stated otherwise.

Contact Us

If you have questions, requests or grievances concerning this Privacy Policy or your Personal Data, contact:

  • Company: WRITEWAVE PRIVATE LIMITED
  • Email: business@writewaveco.com
  • Phone: 88978354
  • Registered address: Shope LG-31A, Next Door, BPTP Sector 76, N.T.P.C./Sector-10, Faridabad, Ballabgarh, Haryana, India 121004